Tuesday, January 22, 2013

The University of Cincinnati asks business owners what is the Economic Value of Signage

In August last year the Economics Center at the University of Cincinnati researched the economic value of signage. They asked businesses a series of questions relating to their signage. The findings of their study are below:

-      Helping customers find their location was the most important purpose for businesses.

-      Legibility is the most important characteristic of signs.

-      Use of business logos, and the size and location of the signs were more important for companies with more establishments, compared with single establishment companies.

-      Sign changes generally had significant, positive impacts on sales, number of transactions, and profits. Roughly 60% of businesses reported increases averaging about 10%

-      Among the case studies, positive business performance was generally associated with greater use of on-premise signage and better quality signs.

-      The national lodging chain case study found that the use of a digital electronic sign to display pricing was associated with increased average occupancy rates. The impact appeared to be especially strong for properties with lower occupancy rates.

-      The national retail banking business case study found that pylon signs were strongly associated with high visibility, monument signs were moderately associated with high visibility, and wall signs contributed to identity but not visibility. In addition, pylon signs were associated with significantly more teller transactions.

-      The car dealership small business case study found that the addition of a video sign board was associated with increases in both service department revenue and customer traffic. An added benefit was the “goodwill” and reputational gain associated with using the video board for community related public service messages.1


To view the study, visit this link.
 
1- The Economic Value of On-Premise Signage, Economics Center, University of Cincinnati, August 2012. http://www.thesignagefoundation.org/LinkClick.aspx?fileticket=5i1Ap9waG1M%3d&tabid=59&mid=496

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