Showing posts with label Connecting with your customer. Show all posts
Showing posts with label Connecting with your customer. Show all posts

Friday, January 11, 2013

Consider digital signage as a marketing tool…

In today’s society many marketers focus their attention on inbound marketing techniques. These marketers aim to gain the attention of their customers with new, fresh content. This approach makes sense in today’s competitive retail environment, as customers have an abundance of information at their fingertips with the prevalence of smart phone and tablet devices.
 

For many, digital signage is a great tool to achieve inbound marketing goals. Unlike traditional signage, digital technologies give the marketer the ability to easily update their messages with new, exciting and fresh content. Marketers can entertain audiences with videos, photos, special offers, etc. They can also send audiences to their website or social media profiles via QR codes. Whether the screens are in store windows or behind the counter, digital signage is great for grabbing customer’s attention, generating discussion and leaving an impression.

Saturday, June 2, 2012

Your Brand = Your Connection to your Customer

How would you describe a brand? As an identity? A recognisable sign? A distinguishing colour, symbol, word or design that is associated with an organisation, product, service or person.

For an organisation a brand is a first impression. And for their consumer the brand is the ongoing connection that keeps the customer coming back. There is a lot of expectation on the brand. It does all the talking while you’re not around. Therefore you want to be comfortable your brand is portraying the image you want for your business.


Of course this all goes without saying. Everyone sees the value in a great brand. But how do you achieve that?

For a brand to be effective, every touch point with the consumer needs to be monitored to ensure a consist branding message is being conveyed. There is no point being a trend-setter and selling the latest fashions if no one is visiting your website because your online presence is out-dated and “shabby”. Nor is it effective to have a stylish in-store fit-out if no one comes through the door because your exterior branding is not oozing the same style.

In today’s society where there is so much competition, you need to be the full package. You need your brand to connect with your customers. You need to have a consistent look and feel, and ensure your organisation’s personality is felt at every customer touch point. As an organisation you need to be in the right place, at the right time, looking your best and standing out from the crowd.